Gateway Medical Group

Multi-specialty healthcare provider group

  • Home
  • Services
    • Endocrinology
      • Adrenal Disorders
      • Hyperthyroidism
      • Pituitary Disorders
    • Family Medicine
      • Chronic Care Management
      • Medicare Wellness Exams
      • TeleHealth Medicine
    • Gastroenterology and Hepatology
      • Colonoscopy
    • General Surgery
      • Gallbladder Problems and Treatment Options
      • Hemorrhoids
      • Hernia
      • Mole Removal, Lumps & Bumps
      • Upper GI Endoscopy
      • Varicose Veins
    • Internal Medicine
    • Otolaryngology
      • Balloon Sinuplasty
      • Deviated Septum
      • Myringotomy Tubes
      • Nasal Valve Repair
    • Podiatry
      • Bunionectomy
      • Hammertoe
    • Pulmonary
      • Asthma
      • Bronchoscopy
      • COPD
      • Pulmonary Function Test
      • Sleep Studies
  • Providers
    • Family Medicine
      • Bhavesh Patel, MD
      • Macy Thilker FNP-C
      • Laura Wilson, FNP
      • Zachary Ford, FNP
      • E. Carl Anderson, PA-C
    • Gastroenterology and Hepatology
      • Charmaine Edwards, MD
    • General Surgery
      • Gustavo Von Der Lancken, MD
    • Internal Medicine
      • Murtuza Bahrainwala, MD
      • Lawrence Harmon, MD
      • Rajinder Mahay, MD
      • Renee Lindner, APRN
      • Elizabeth Mincy, APRN
    • Otolaryngology
      • Barry Rosenblum, MD
    • Podiatry
      • Jacob Blakeman, DPM
    • Pulmonary
      • Nelson Yu, MD
      • Melanie Banal, MSN
  • Find Us
    • Endocrinology
    • Family Medicine
    • Gastroenterology and Hepatology
    • General Surgery
    • Internal Medicine
    • Otolaryngology
    • Podiatry
    • Pulmonary
  • Articles
    • Gastroenterology and Hepatology Articles
      • Detecting and Preventing Colorectal Cancer
    • General Surgery Articles
      • Hernias Don’t Go Away Without Help
    • Otolaryngology Articles
      • Not your Father’s Ear Nose and Throat
  • Patient Resources
You are here: Home / Services / Family Medicine / Chronic Care Management

Chronic Care Management

Gateway patient on the phone with a Care Coordinator.

A Helping Hand Between Office Visits

At Gateway Regional Medical Group, we know managing all your care needs, from routine health maintenance to advice from specialists and changes in medications can be complicated, but it doesn’t have to be.

Chronic Care Management (CCM) is a new program available to Medicare patients living with more than one chronic condition, such as arthritis, diabetes, depression, or high blood pressure.

 

What is Chronic Care Management?

Chronic Care Management is a care coordination program designed by Medicare to help patients better manage their chronic conditions. It was designed to give you greater support and access to care between office visits, even while at home.

What is a chronic condition?

A chronic condition is an ongoing, long-lasting health condition, which will require continual management and treatment. Left untreated, a chronic condition can hinder independence and negatively impact health. A few examples of chronic conditions include asthma, diabetes, arthritis, hypertension, and heart disease.

What is care coordination?

Care Coordination is the deliberate organization of patient care activities and sharing information among all of the participants concerned with a patient's care to achieve safer and more effective care. Care Coordination services (like those that are part of Medicare’s Chronic Care Management program) provide extra layers of support and care between doctor visits to eligible patients who have two or more chronic conditions.

Who is eligible?

To be eligible for the Chronic Care Management program you must be a Medicare beneficiary and have multiple (two or more) chronic conditions expected to last at least 12 months, or until end of life. If you are unsure if your conditions qualify contact your primary care provider and they will be able to assist you further.

Do I have to be a Medicare member?

Yes. At this point the program is only being offered to Medicare patients.

Why does my doctor want this for me?

Managing and coordinating care can be especially difficult if you suffer from multiple chronic conditions. You may be seeing different types of doctors or taking several medications. For every medication you take, it’s important to know how it reacts with other medications. For every doctor you see, there are test results or health information that needs to be shared. When your care is coordinated properly, your doctors get the information they need when they need it.

But what if I feel fine?

One of the great benefits of Chronic Care Management is not only to help you achieve good health, but also to maintain it. That’s why the program also focuses on things like helping you keep on top of preventive care and helping you locate specialists, valuable healthcare resources, and community services.

What does this program cost?

Most Medicare patients have secondary insurance, which often covers Chronic Care Management program copays. In instances where this isn't the case, Chronic Care Management may be subject to a modest copay (usually 20%), as well as your deductible. It is best to review exactly what your insurance plan covers.

Is my information private and secure?

Yes. The same rules that protect your medical information in your doctor’s practice apply here as well. Your information is and will always be secure using the latest Certified Information Technology and following all HIPAA guidelines.

Why should I enroll?

Chronic Care Management extends your care outside of the four walls of your physician's practice to help you maintain the best possible health. You will be matched with a dedicated care coordinator and have access to help 24/7. A treatment plan (care pathway) will be created to plan for your ongoing care and better address all your health related issues. Your care coordinator will be there for you helping you navigate the healthcare system, including scheduling appointments, helping with refills, and answering lingering questions. Your care coordinator acts as an extension of your doctor and helps your doctor monitor and adjust your care accordingly.

How do I enroll?

Give us a call at 618-798-3600 to learn more about how you can benefit from this program and to gain answers to any questions you may have.

How do I opt-out of the program?

With Chronic Care Management, there is no long-term commitment. You may opt-out any time by notifying us via phone. After filling out a form, you will be unenrolled at the end of the current month.

Call 618-798-3600 to speak with a Care Coordinator.

ASSOCIATED CARE
  • Family Medicine
  • Chronic Care Management
  • Medicare Wellness Exams
  • TeleHealth Medicine
  • Notice of Privacy Practices
  • Privacy Policy
  • Terms of Use
  • Notice of Non-Discrimination: Español • 繁體中文 • Tiếng Việt • 한국어 • Tagalog • العربية • Diné Bizaad • Polski …
  • Surprise Billing: Your Rights & Protections

Copyright © 2025 · Gateway Medical Group